Audit your trust infrastructure across all four layers of the Trust Stack.
Customers only co-create with brands they trust, and trust is built in layers. The Trust Stack Diagnostic breaks that trust into its component parts, from the transparency of your decisions to the security of participant data and the credibility of the way you count votes. Working through the diagnostic shows you which layers are solid and which ones are quietly costing you participation.
Each prompt maps to a real signal customers read, whether or not they can name it. Do people understand how their input is used? Can outcomes be verified rather than simply asserted? Is moderation fair and consistent? Are privacy and consent handled in a way that meets GDPR expectations? Honest answers reveal where confidence leaks out of the relationship before a community ever reaches critical mass.
When you finish you will get a trust profile and concrete suggestions for strengthening the weakest layers first. Blockchain-verified voting on Base closes the credibility gap at the top of the stack, but the foundations of clarity, fairness, and data protection matter just as much. Use the result to prioritize the changes that will earn participation fastest.
Vora gives your customers verifiable, transparent governance. Start free with up to 100 participants.
Every week we sit down with founders and brand leaders who gave their customers a real voice and saw the results. Case studies, strategy breakdowns, and honest conversations about what it takes to build customer governance that moves the needle.